Conflict at work is normal, but it doesn’t have to be destructive. In this conflict resolution training course, you will learn how to:
- Understand Your Conflict Style – Identify your default responses to conflict and learn strategies for navigating conflict in a healthy way.
- Develop Conflict Resolution Skills – Gain practical skills to engage in difficult conversations with empathy and curiosity.
- Turn Conflict into Growth – Learn to reframe conflict as an opportunity for understanding, collaboration, and growth.
By the end of this course, you will have the skills to engage in and resolve workplace conflicts with confidence.