Foster a two-way conversation when providing feedback. While sharing your insights and recommendations, allow the recipient to share their perspectives or seek advice. A collaborative conversation promotes team engagement and deeper understanding.
Additionally, consider asking for suggestions on how to improve your feedback delivery. Mutual feedback exchange helps both parties identify opportunities for improvement.
Collaborative: “I noticed some recurring inconsistencies in the monthly reports. Can we schedule a time to go over these together so I can point you in the right direction and answer any questions you might have?”
Not Collaborative: “I noticed recurring inconsistencies in the monthly reports. The numbers in column B are incorrect. Please research how to do this calculation properly.”
5. Be Solution-Oriented
Focus on offering solution-oriented feedback. Be specific and clear about what needs to be changed, then suggest the next steps in the process. How should your colleague approach making the improvements? What are your suggestions? What has been your experience?
Secondly, remaining friendly and supportive is another key component of remaining solution-oriented. When feedback is given in a positive tone, the recipient is more likely to feel optimistic, engaged, and motivated to address the problem.
Solution-Oriented: “The team may have been confused during your demonstration. I have a suggestion: how about using visuals next time? This way, they can see the document you are referring to.”
Not Solution-Oriented: “The team was confused during your demonstration.”
Conclusion